FAQ Frequently Asked Questions (FAQ) GENERAL

What does Lottlist do?
Lottlist is an online marketplace where people buy and sell both new and old stuffs. Products like electronics, vehicles, fashion items, etc. It's like a local market, but with one difference: you can buy and sell online without even leaving a room. More than that, here you can also find jobs,or request services from people near you. Basically, everything you need is at Lottlist Just type in search
Do you have any stores?
No, because we are not a store. Lottlist is an online marketplace - here you can sell your stuff, buy real products find a job or services you need. Any deal you make, you make with people. And we exist just to help you know. Do you have a delivery? No we do not. But you can always discuss with the seller a comfortable way to deliver. Posting on Lottlist Ad Limits at Lottlist. As a registered user, You can post 3 ads for free, To post more than 3 ads, you must become a premium member.

How to post an ad on Lottlist, Posting ads on Lottlist is easy and fast, just follow the following steps to proceed:

Click on POST
Fill in all the information about your item such as title, category, region, description, price and add photos (At least three photos are required for cars and phones). After filling in the required fields, click on the “POST” button. Your ad will be published shortly, once the moderation process is complete. Once your ad is live, you will receive an email notification. Be ready to receive lots of calls from your potential buyers. Good luck with your sales!

What happens after I post my ad?
Our moderators will review your ad very carefully and if all fields are filled in correctly, it will be activated shortly. You can find your ad on our website only when it has been approved by our moderators. You will receive an email notification when your ad is active. If there is something wrong with your ad, you will be notified about this and any errors will be specified so that you can edit your ad accordingly. After posting your ad, you can edit it again if necessary and post again. Once completed, your ad undergoes moderation before being activated on the site. You can delete or close your ad anytime you want. You just need to click on the close button located below the ad. You must not post ads with the same content. They will be considered duplicates by our moderators and will not be activated on the site. You can always manage your ads by logging into your Lottlist account and clicking My ads.

Posting Rules

The following rules are required while you are posting ads on Lottlist:
Every ad must have an accurate title.
Every ad must contain only exclusive images (obtained by the seller and not downloaded from the Internet), without any contact information or watermark.
Every ad must contain images. (Images with phone numbers will not be approved)
Make sure you choose an appropriate category. Be mindful when choosing a category for a job proposal and/or resume.
The prices of your items must match the actual prices of similar products.
All items and products must be legally permitted.
Each item for sale must be posted separately. You cannot post multiple products in the same ad.
Every ad must contain a brief and clear description.

Tips for creating an effective ad
If you really want to create a great ad, we highly recommend following the instructions below: Use a clear title that includes the name of the item you sell. Try to make your headline attractive and attractive. Set an appropriate price for your item to get your ad approved. If the price is not relevant, it can be lowered. Be sure to carry out some investigation into the pricing of a specific item. Your product description should be informative enough and should not contain any false information about your product. product or service. Upload only exclusive, high-quality photos of your items, taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad will be to potential buyers and the more leads you'll receive of potential buyers. Provide the correct contact details so that potential buyers/customers can get in touch with you easily. try to answer all incoming calls or to call back your customers as soon as available. Try to fill in all fields on your profile page, as well as on your ad, so that your customers have access to it. of all necessary information about you as a seller and the products you sell. The better rank you have on our site, the more likely you are to attract many buyers. remember it is important to build trust in your company. Your rating depends on the number of positive / negative feedback received. from your previous customers. Make your ad as secure as possible. Underline that no down payment is required and be ready to list those delivery services that require payment upon delivery of the ordered product.

Ad Management
My ad was declined. Because?
There are several reasons why your ad may be declined by our moderators:
You tried to post multiple items in one post. It is not allowed to do this. Each item for sale must be posted separately, an ad - a product. Follow this simple rule to get your ad activated soon. The images you upload contain contact numbers. We do not allow posting these types of photos. Please add photos that make does not have any phone number for your ads to be activated on Lottlist. There are certain restrictions on the prices that users can set. Please enter an appropriate price for your ad to be approved. If the price is not relevant, it can be lowered. Be sure to carry out some investigation of a market value of an item you intend to sell.
How to share ads on Facebook, Whatsapp or X?
Log into your Lottlist account, go to My Ads, click on the ad you want to share, scroll down until you see Facebook, whatsapp or x icons, click a specific icon to be able to share the link.

Items prohibited in Lottlist
Users must comply with all applicable laws, the Terms of Use and all published Platform rules and policies. Here is a non-exhaustive list of products and services that are prohibited from promoting on Lottlist:
Narcotics, steroids and any drugs or medications that require a prescription from a licensed medical specialist Weapons
Military / Police Restricted Items
Human Organs
Illegal / Pirated Copies
Stolen Property
Code Capture and Burglary Devices
Electronic Equipment Prohibited by Law
Sexual Orientation Services
Loans, Money Transactions, Bitcoin
Multilevel Marketing, Pyramid and Matrix Programs
Jobs in Network Marketing and "Home Business"
Products (goods or services) prohibited from selling by law, in particular:
Any goods, sale, distribution or advertising that are prohibited or restricted by the Law of Nigeria or any country we operates
Any goods, sale, distribution or advertising prohibited by applicable law in Nigeria;
Any products that are represented on the label or described as a treatment, prevention or cure for diseases, disorders or abnormal physical states specified by applicable law.
If you noticed any ad promoting Prohibited Items on Lottlist, please report it through our customer service mail.

How long will my ads stay on the site?
Your ads remain on the site for 1 to 3 months (from the last update date) before being automatically deleted or even you decide to disable them. Please note that you can update your ad if your item has not sold.
For Sellers
How can I sell at Lottlist?
Publish your ads on Lottlist quickly, just follow these steps to proceed:
Notes: If you are not a registered user, the first step will be registration.
Click on the "Post" button;
Fill in all information (add at least 3 photos for cars and phones); Choose a suitable category, upload your photos and write a clear title with a full description of your item. After that, enter price, select attributes and submit your ad for review! After filling in the required fields, click on the "Post Ad" button; After completing all these steps, our moderators will check your ad. Once your ad is live, you will receive an email notification. If something goes wrong, we'll specify any errors you should edit. That's all you have to do! Welcome to our great Lottlist Fam!

I posted my ad, but I can't find it on Lottlist. Because?
In the beginning, don't worry! If you have already faced such a situation, we recommend:
Wait a while before your ad goes into moderation. It is quite possible that our moderators are checking your ad and it will appear in search results in a few hours. Check your inbox. There you will receive a notification when your ad goes live. Furthermore, if there's something wrong with your ad, we'll specify any errors you should edit. Important! If you make any changes to your ad, you should go through moderation again. We will not temporarily show it in the search results. You can always manage your ads, just login to your Lottlist account and click on My ads.

Are there any rules regarding the publication of advertisements in Lottlist?
You must add a precise title for each ad;
Be sure to add a brief and clear description, without any false information;
Every ad must contain only unique images (taken by you) without any contact information or watermarks. Make sure you choose an appropriate category. Be careful when choosing a category for a job offer or a résumé. If you mention the wrong category, we can't approve your ad. The prices of your items must match the actual prices of similar products. Provide the correct contact details so that your potential customers can get in touch with you easily. Try to answer all incoming calls or call your customers back when possible. All items and products must be legally permitted. Post all items for sale separately. There is a rule: “1 ad = 1 article”. Create different ads. If there are identical ads, we consider them to be duplicates and we will not approve.

My ad was declined. Because?
Don't worry, let's work this out together! Our moderators may refuse your ad for several reasons:
You tried to post some items in an ad. It is not allowed in Lottlist. You must post each item separately: 1 ad = 1 product. You have posted nude photos or images that contain contact details, watermarks, etc. We do not allow you to post this type of photo. Please remove them and add real photos of the item you intend to sell. You have set the irrelevant price for your item. Make sure you do some market value research and enter an appropriate price for your ad. Follow these simple rules and our moderators will activate your ad in a short amount of time.

Can I share ads on social media?
Yea! It helps a lot to find more customers. If you want to share the ad on social media, please follow these steps:
Log in to your Lottlist account; Go to My Ads; Click on the ad you want to share; Scroll down until you see Facebook, Whatsapp or X icons; Click on a specific icon to be able to share the link. That's it! Now all your friends on social media know about the item you posted.

Pay attention to details

1. Take the relevant photos of your products, write a clear and detailed description and fill in all the fields in your profile. All of this will help your customers learn more about you. and your product.
2. Make your ad as risk-free as possible
   Remember that you cannot ask for prepayments and be ready to list these delivery services, which assume payment upon arrival of the product.
3. Respond quickly
   Don't make your buyers wait too long for your answers. Go online or sign up for Boost packs to always receive SMS notifications about new messages.
4. Pay attention to your rating
   Feel free to ask your customers to leave feedback on their work - the most positive comments you have, the more chances you have to attract many buyers.
5. Use Premium Services to get up to 80x more customers! To sell faster, use specific tools!

To shop at Lottlist, you need to follow our simple guide:

1. Search for the item
   Use a search panel with filters and find what you need so you can choose exactly what you're looking for.
2. Contact a seller
   You can chat at Lottlist or call the seller over the phone and arrange a face-to-face meeting, discuss some details or negotiate a price, and also you can have a video call with the seller and discuss about the item even before meeting up.
3. Pick up your item or request delivery
   We check our sellers carefully, but it's always better to double check, right? Meet with the seller in a public place and make sure you pay only after you receive the item.
4. Leave your opinion about the seller Feel free to tell us about your experience: write your feedback on the seller page. Other buyers will thank you one day ;)

1. Click on the "Leave Comments" button, which is found in each ad;
2. Provide detailed feedback about the seller (the seller has been polite to you, you are satisfied with the purchase, etc.);
* Please note that all Lottlist users will see your comments.
Let's build a safe business community together!

How can I protect myself from being tricked? We are highly security focused and try to resolve any issues in the short term. Please check out the general tips on how to shop safely:
1. Meet with vendors face to face in a public place
   Check the quality of the item and make sure it meets your expectations before making payment.
2. Never provide your financial information that could be misused
   Be aware of and avoid scams and fraud such as fake payment services, requests for fees or using money transfer services.
3. Be careful and check the company's background twice
   o Do not submit any upfront fees for a job application;
   o Do not go to remote or unfamiliar places for an interview;
   o Do not disclose any personal information such as bank account number or photocopy of your identity document.
4. Use the new video call API to communicate with the seller in other to decide weather to purchase the product or not.
5. Please avoid anything that sounds too good to be true, such as unrealistically low prices or promises of quick cash.

How to find a job at Lottlist?
With Lottlist, it's no longer difficult to find work. You can select the job category and choose:

1. your preferred salary range;
2. type of work you need (full-time, part-time, contract or internship);

convenient location
In addition, you can submit your resume in the Job Search - Resume category. To do this, follow the instructions:

1. Click on the "Post" button;
2. Choose the category "Job Search - Resume" and the appropriate "Subcategory" (sphere);
3. Fill in all relevant information such as job type, employment status, previous work experience, skills, etc.;
4. After filling in all the fields, click on the "Publish Ad" button. and then employers will look for you!

Do you find it difficult to find an ideal candidate? We are ready to break this stereotype!

1. To make this task easier, do the following:
2. Choose the category "Job Search - Cv" and configure the filters (location, gender, age, type of job, expected salary, etc.)
3. That's it! You can now see a list of potential candidates!
Or you can post the vacancy and wait for candidates to register!
How to post a job on Lottlist? and then employers will look for you!
How to find a candidate in Lottlist?
Do you find it difficult to find an ideal candidate?
We Or you can post the vacancy and wait for candidates to register! You can find step-by-step instructions here.

1. Click on the "Sell" button;
2. Choose the "Jobs" category and the appropriate "Subcategory" (sphere);
3. Fill in all relevant information such as company name, type of work, responsibilities, required work experience, skills, etc;
4. After filling in all the fields, click on the "Publish Ad" button.
Once your ad is live, you will receive an email notification. If something goes wrong, we'll specify any errors you should edit. Ideal candidates are waiting for you!